Cancelling, Rescheduling, and Reassigning

Rescheduling a Job

1. Open the job
2. Select Reschedule
3. Choose a new date and time
4. Select Save

The assigned engineer receives a notification of the change.

Reassigning a Job

1. Open the job
2. Select Reassign
3. Choose a different engineer
4. Select a new date and time if needed
5. Select Save

Both engineers receive notifications.

Cancelling a Job

1. Open the job
2. Select Cancel
3. Add a cancellation reason (optional)
4. Confirm

The job status changes to Cancelled and is removed from the engineer's app.

Uncancelling a Job

1. Open the cancelled job
2. Select Reactivate
3. Confirm

The job returns to Pending status and can be rescheduled.